Contact
Hey – thanks for checking out Zwetow. If you have a question about the device, setup, privacy, VPN, or anything else, just reach out. This is not a giant company with layers of support tickets. You are talking directly to the person building it.
The easiest way to reach me: support@zwetow.com
I usually reply within 1-2 business days. Sometimes faster, depending on the week.
Discord Support
If you prefer something more interactive, join the Discord and ask questions, share screenshots, and follow product updates.
Every device includes 90 days of setup support, so do not stress if something feels confusing at first.
If You Are Reporting a Technical Issue
Including these details helps speed up support:
- Device hostname (example: zwetow-gw-XXXX)
- Short description of what is happening
- Screenshots (if available)
- Router brand/model if networking is involved
I’m Happy to Help With
- Initial setup
- Ad blocking configuration
- VPN setup guidance
- General troubleshooting
Scope Note
I do not provide full home network consulting or advanced enterprise-level configuration. This product is meant to stay simple, practical, and reliable.