Shipping Policy

Last Updated: February 28, 2026

Thank you for your interest in Zwetow. We currently ship within the United States only.

Processing Time

Orders are typically processed within 1-3 business days. Each unit is tested before shipment to ensure proper functionality. During high-demand periods, processing time may extend slightly.

You will receive a tracking number once your order ships.

Shipping Methods

Orders are shipped using reputable carriers such as USPS, UPS, or FedEx. Shipping method may vary depending on destination and availability.

Delivery Time

Estimated delivery time is 2-5 business days after shipment. Delivery times may vary due to carrier delays, weather, or seasonal demand.

Shipping Address Accuracy

Customers are responsible for ensuring the shipping address entered at checkout is accurate. We are not responsible for delays or losses resulting from incorrect or incomplete addresses.

If you notice an address error after placing your order, contact support@zwetow.com immediately.

Lost or Damaged Packages

If your package arrives damaged or does not arrive within a reasonable timeframe, please contact us within 7 days of the expected delivery date.

Include your order number, photos (if damaged), and relevant tracking details. We will work with you to resolve the issue promptly.

International Shipping

At this time, we do not offer international shipping. This may change in the future as the product expands.